FAQ's


 

Where is Advanced Spine and Pain located?

Advanced Spine and Pain is conveniently located in Northern Virginia and Maryland.

Visit our locations page to find a location nearest you.


What insurances does Advanced Spine and Pain take?

Our office takes a variety of insurances. If you have any further questions, please contact our billing department

  • Medicare
  • Tricare (Prime and Standard)
  • Blue Cross Blue Shield (PPO and Open Access)
  • Aetna (PPO and Open Access)
  • Cigna (PPO and Open Access)
  • United Healthcare (PPO)
  • Humana
  • PHCS
  • Coventry
  • Workers’ Comp (Patient must supply all the information regarding their claim) Link to Workers Comp form
  • Anthem HealthKeepers (Select plans, please contract insurance to verify physician participation)
  • Meritain
  • CareFirst
  • MDIPA (Must have a referral)
  • ChampVA
  • Self-Pay

The following insurances are accepted in our Maryland locations only:

  • Maryland Medicaid
  • Beacon Health
  • John Hopkins Health
  • Amerigroup
  • Maryland Physician’s Care


Can you bill me for my appointment?

All payments/copayments must be made prior to being seen by a provider. Our billing department will estimate the patient responsibility for services to be rendered and this amount will be collected at the time of the appointment.

We will make every effort to collect for services from your insurance company, however, any unpaid amounts are the patients responsibility.


How should I prepare for a new appointment?

For your new patient appointment, please make sure you arrive 30 minutes early. Please make a list of any questions or concerns you may have for the provider and bring the following:

  1. The new patient packet (download), filled out
  2. State ID and insurance card
  3. Any MRI’s or X-rays you may have
  4. Last 3 office visits from your previous doctor


What can I expect at my first appointment?

At your first appointment, you can expect a thorough evaluation by one of our providers. They will conduct an extensive review of your medical and surgical history, as well as any imaging brought to your appointment. The provider will also conduct a physical exam to determine your limitations and pain levels. Your provider will then recommend a specific treatment plan. You will then have the opportunity to schedule any further appointments needed.


Can I get an injection at my first appointment?

At your initial appointment, you will have a thorough evaluation by one of our providers. Based on their findings, the provider will determine if it is necessary to begin treatment immediately.


If I have a billing question, how do I reach the billing department?

If you receive a bill and have a question on your account, please contact our billing department directly. Call 703-522-2727 and click option #4.


What happens if I lose my medication?

Please review our pain contract (download) for an explanation.


How can I get my medical records?

Please login to your patient portal to access medical records.

Our Locations

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